Engineering Practice Lead, Channels

Our Engineering teams are right at the heart of what we do. Surrounded by some of the best Technology Specialists in the industry, you'll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.
As the Engineering Practice Lead, you will have management oversight and control of the Primark Channels Technical Operations, supporting the two key business sales avenues.
In this role, you will facilitate an increase in quality and reliability, and you will also provide a Channels Product Engineering and Engineering Enablement practice that delivers changes to the products in use.
What You'll Get
The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first.
Some of our benefits are:

• 27 days of leave, plus bank holidays and if you want, you can buy 5 more.
• Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria.
• Primark Perks - Discounts with some local partner businesses to our offices

What You'll Do:
In your role, you'll collaborate with different people across a range of skill sets. Here's a flavour of your day-to-day:

• Accountable for all aspects of Channels Technical Operations using ITIL processes and reporting.
• Oversee the Reliability Engineering team, providing direction and prioritisation, and reviewing performance.
• Input into 3rd party management/review - including contract shaping and negotiation.
• Provide a Product Engineering capability and Engineering Enablement capability that delivers Primark Channels Product vision.
• Drive Engineering quality.
• Ensure that changes determined by operational need is correctly fed in and prioritised within the Product Backlog.
• Encourage a culture of knowledge sharing and documentation.
• Put customer and business impact first.
• Encourage a culture of continuous improvement and personal development through post-mortems and data focus.

What You'll Bring
Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• An appropriate degree, equivalent qualification, or experience
• Be a passionate and visionary technologist able to inspire others to challenge and disrupt the current reality to co-create a compelling technology-orientated future business by:

1. being able to scan potential technologies (established, emerging and emergent)
2. finding ways to translate that into business opportunities.
3. most importantly, you can take people along with you, empowering new ways of working and positively implementing those opportunities.

• Solid background in software engineering with many years of experience in a variety of systems and technologies.
• Experience building and leading teams of highly skilled software engineers that deliver high-quality software.
• Great understanding of system design, software architecture, cloud, and software engineering standard methodologies.
• Specialist in Agile, lean and DevOps with a keen interest in open-source technologies.
• Good understanding of testing strategies and reliability engineering.
• Confident in driving system design conversations, ensuring software systems are built correctly.
• Experience in enterprise-grade software deployments and operations.
• Experience with the public cloud.

Ready? Good - because we can't wait to see what you can offer. You'll be joining a team of diverse, passionate, and talented individuals where you'll truly belong, collaborating on projects that will shape the future of our industry. If you're excited about this role but don't meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark.
Apply to be part of our future and we'll help you develop yours.
If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including the right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.
119769BR