Enquiry Officer (Revenues)

We are looking for a committed and motivated individual to join our Revenues team as an Enquiry Officer.

What will you be doing? 

• You will assist the Council Tax and Business Rates teams to maximise income by identifying new properties, as well as being a vital point of contact for our residents who may qualify for discounts or exemptions.
• You will manage your own workload, travelling all over the district to view and inspect both new and existing properties, ensuring that liabilities are correct and appropriate reliefs are verified and awarded.
• You will monitor, investigate and inspect new properties, issuing completion notices in a timely manner to support council finances and tax base.

 What do you need? 

• Experience of dealing with customers and/or members of the public.
• Experience working in a revenues section or equivalent financial office environment, including using a computer to input sensitive information.
• The ability to provide a high quality customer-focused service and communicate effectively using a range of methods and tools.

What do we offer? 

• Working for a great, forward thinking Local Authority.
• Excellent salary, pension, flexible working, fantastic employee benefits and comprehensive staff health & wellbeing scheme.
• A friendly, supportive team and a range of opportunities for continuing professional development.
• Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.
• Free parking

To apply please click the Apply Now link below.