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SalaryDescription
The starting salary for this role is £43,923per annum based on a 36-hour working week.
We are excited to be recruiting a new ERP Business Integration and Benefits Officer to assist us in integrating our new ERP, MySurrey, seamlessly into our day to day work. You'll be at the forefront of driving this transformation, making our valued workforce aware of its functionality and Benefits whilst using the system to achieve our strategic goals and objectives.
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
- A chance to grow professionally, acquiring new skills and knowledge to support your professional development
- Hybrid working style role
- A chance to help shape and be a part of a new Team.
About the Team
Surrey County council has recently implemented a new ERP system called MySurrey which uses the Unit4 ERP platform. The Client Engagement Function (CEF) team is a new team established by the Council to drive meaningful transformation through optimising our ERP system use, ensuring it becomes a powerful tool to drive efficiency and collaboration.
About the Role
As a Business Integration and Benefits Officer, you will drive action and delivery, providing a unique hands-on opportunity to make a significant impact across the organisation, requiring collaboration with project managers, SME's, and stakeholders.
This team and your role, will be working with all areas of the business, building good relationships with key stakeholders. You will attend departmental and team meetings to look at how the use of MySurrey can benefit the department, team, or individual work.
When changes or projects are required, it will be your role to collaborate with the departments to bring this change to our team and ensuring it demonstrates value and is align to our key principles. You will do this by looking at the requirements and analysing the benefits, liaising with our Platform Architect and the Business area on MySurrey solution options and help prepare this for the relevant boards.
You will then be responsible for following this change through, along with our IT&D colleagues, linking back to the customer at all stages. You will input into the overall MySurrey plan for the delivery of change and ensure that the priority of the work is clear for our partner departments. You will communicate back to our stakeholders with regular updates and ensure that the benefits from any change are realised. It is your goal to become a trusted advisor on MySurrey for your stakeholders and confidently guide them through the change process.
Shortlisting Criteria
The role requires strategic thinking as well as experience of aligning ERP systems with organisational goals. You should be proficient in change management, project coordination, stakeholder management and process enhancement. In addition, you will be driven by results and excel in collaboration and optimising outcomes in transformative projects. We're looking for someone who is adaptable, detail-focused, and a team player. Experience with Payroll, HR, Procurement or Finance processes is desirable.
As part of the application process, you will be asked to upload your CV and answer the following questions:
- What are your motivations for applying?
- Benefits realisation is crucial to ERP projects. Please share your approach to tracking, monitoring, and maximising benefits from projects.
- Tell us about your experience working in a dynamic and diverse environment with various stakeholders. How have you fostered collaboration and achieved meaningful improvements in such an environment?
- Describe a situation where you had to identify shortfalls or inefficiencies in a system process. What steps did you take to develop and implement corrective actions, and what were the outcomes?
- Please share an experience where you identified and mitigated a significant risk related to an IT project. How did your actions impact the project's success?
Answers to these questions will be scored and used for shortlisting purposes. The full role profile is attached below; please refer to this when writing your answers.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
For an informal discussion please contact Sue Morris by e-mail at sue.morris@surreycc.gov.uk.
The job advert closes at 23:59 on 04/02/2024 with interviews to follow.
We look forward to receiving your application, please click on the apply online button below to submit.
Our Values
Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.
Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
