Estates Officer Helpdesk

Would you like a career like no other? If so… Join Us

South Wales Police brings together thousands of people with the same aim – to keep South Wales safe.

We want to be the best at understanding and responding to our community’s needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.

We are looking for someone to Join Us as a Helpdesk Administrative Officer in our Estates Department. Could you be who we are looking for?

About the team/Department you will be joining:

• You will be part of a small team within the Estates Department responsible for the day to day running of the Estates helpdesk.
• We mainly work either flexibly from home or from Headquarters.
• We work 08:30 – 4:30 Monday-Friday.

About the role and your key responsibilities:

• You will be responsible for providing excellent customer service and administrative provision with a high degree of computer literacy using the works ordering system to ensure that all reactive, planned and cyclical works are assigned, completed and quality checked.
• You will support both the Estates Helpdesk team and wider department providing support to the Logistics Officer to ensure that performance management information is recorded.
• The successful person will work a shift pattern of 2 days one week / three days the following week and 7hrs 24mins per day.

What skills and experience do we need you to bring to the role:

• Excellent organisational skills with the ability to work professionally under pressure.
• Excellent communication skills
• Computer literate and proficient in Microsoft applications.

There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more, click here for more information.

The successful Candidate must be willing to undergo vetting to RV Vetting.

This role is suitable for part time/job share workers.

Please note, if you are subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis

If you would like any more information about the role, please contact Judith Williams Estates logistics Officer 07870 913857

We are accepting CVs for this vacancy. Applicants are asked to click the ‘Apply’ link below and progress through the online form before uploading their CV and a personal statement. Applicants are expected to ensure that their CV and personal statement evidence how they meet the essential criteria under Qualifications, Skills and Knowledge in the Role Profile.

First time applying for a role with South Wales Police? Be sure to read our application guidance for some hints and tips around the application form and what to expect, click here for more information. Please note the successful candidate must be willing to undergo vetting to the required level.