Estates Technician

Job Title: Estates Technician 

Reporting to: Regional Estates Supervisor  

Location: Travel required 

At Salutem, we believe everyone should have the opportunity to live a healthy, active and fulfilling life, regardless of their background or disability. The aim of our services is to provide a safe and stimulating environment for adults and young people. 

Job scope:  

The Estates Technician will be accountable for a portfolio, consisting of adult and children services, within their region, and working with the location managers, to provide best in class environments for the individuals we support. The post holder will form part of a team and act as the home managers first point of contact for estates matters. 

Job Responsibilities: 

Attend the sites within their region on a regular basis to carry out H and S checks in line with the “Salutem Maintenance Manuals”, 

First line “triage” to reactive repairs and to include; 

Minor electrical works, lamp changes, light fittings and sockets 

Plumbing repairs and minor installations, changing washers 

Replacing locks, door closers and other door furniture 

Escalate reactive tasks that are beyond a standard repair to the “helpdesk” 

Maintain accurate documentation of all assigned work orders ensure prompt and accurate feedback to the help desk on job progress and status 

To carry out planned works, under the direction of the Head of Estates, and supervision of the Regional Estates Supervisor to include; 

Performance of tasks to assist with delivery of the annual budgeted works program, 

Carry out basic grounds maintenance (grass cutting, trimming, litter clearing and weeding), 

Decorating tasks in accordance with the agreed rolling decoration program for the region, 

Provide external contractor support when required, 

Ensure appropriate fire risk assessment recommendations are actioned, 

Ensure water risk assessments recommendations are actioned, 

Escalate any issues that are not readily resolved to their line manager. 

Comply fully with Health, Safety & Environmental policies 

Provide excellent customer service to service management and the people we support 

Provide estates support to the Location Managers and the Regional Estates Supervisor in accordance with above, and as directed 

Attend and complete training provided by the company 

Access to various portals  in order to provide necessary updates. 

Participate in the “on call” rota for the allocated region (24/7) 

This job description should not be seen as all encompassing, and the post holder will be expected to undertake any other responsibilities appropriate to the post as identified by the company. 

Key relationships 

Individuals supported is their external customer. 

Location Manager is their internal customer 

Regional Estates Supervisor is their Regional Supervision 

Head of Estates is their National Management function 

Our Core Values  

We are Supportive by promoting opportunities for everyone so they can reach their full potential 

We are very Ambitious to provide the best possible outcomes for the people who use our services 

We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders 

We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality  

We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences and we are committed to doing things better and setting the highest standards in what we do 

We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders  

We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities