Exam Processing Team Leader

Exam Processing Team Leader

Salary: £24,300 - £30,600 (Pro rata)

Location: Cambridge, Hybrid

Contract: Fixed Term (6 Months), Part-Time Job Share (2 days a week) 

This is an exciting opportunity to join Cambridge Assessment International Education, where you will be responsible for the delivery of operational processes to agreed schedules, assure quality and standards, and implement process improvements to ensure the successful delivery of qualifications to schools and students around the world.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

In this role you will lead and organise your team to ensure processes are delivered on time and meet quality standards. People management skills are essential for supervising the team, monitoring performance, and fostering professional development.

You will be an effective communicator who excels in collaborating with stakeholders. Additionally, the role involves assisting in improvement projects, contributing to post-exam reviews, and implementing procedural changes. This includes supervising both permanent and temporary staff, managing workloads, and ensuring a positive work environment. Your flexibility, including overtime during peak periods, is required.

This is a great opportunity to help millions of people across the world unlock their potential. If you don't want to miss out, please take a look at the job description attached at the end of the advert. We want to hear from you.

About you

• You will be a highly motivated, resilient individual who is trustworthy, personable and pragmatic.
• You will possess energy, drive and enthusiasm to manage and support your team
• You will demonstrate a learning aptitude for new processes and adapt quickly to any challenges that arise during our three examination series.

 Other key requirements include:

• Leadership/team management experience or the ability to demonstrate the skills required.
• Experience of working in a busy office environment, and to demanding deadlines.
• Confident decision-making, effective prioritisation, time-management, and attention to detail.
• Excellent business and interpersonal communication skills (written and verbal; including e-mail, letter, face to face and telephone).
• Ideally educated to A Level (or equivalent experience).
• Proficient user of Microsoft Office products.

 Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. 

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 9 May 2024 and interviews are scheduled to take place on 16 – 17 May 2024.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.