Experienced Retail Sales Assistant

Retail Sales Assistant - Join Our Dynamic Team at Uniform Direct!

Are you passionate about providing excellent customer service? Do you thrive in a demanding retail environment and have previous face to face retail experience and experience in working with schools and parents? If so, we invite you to be a part of the Uniform Direct team as a Retail Sales Assistant.

Key Responsibilities:

• Participate in the day-to-day operations of the shop, maintaining a clean and tidy environment.
• Conduct regular stock checks and process deliveries.
• Operate the till with precision, and handle various transactions accurately.
• Respond to online/phone orders and assist in changing displays of shop stock.
• Attend school marketing events, develop a comprehensive knowledge of school uniforms, and inform customers about the benefits of Uniform Direct.
• Contribute to the growth of Uniform Direct by identifying short, medium, and long-term objectives.
• Work collaboratively with the team to develop new leads and expand our school portfolio.
• Maintain dialogue with schools and stay alert to competitor activities.

Qualifications:

• Experience in face to face Retail Sales.
• Punctual and Reliable
• Strong time management skills to prioritise tasks effectively.
• Ability to meet sales targets through effective upselling.
• Organizational skills to maintain a clean and organized sales floor.
• Proficiency in English (additional language skills are a plus).
• Excellent phone etiquette for handling customer inquiries.
• Be able to keep your self busy with tasks when the store is quiet and equally be able to work efficiently when the store is busy

Personal Profile:

We are seeking a Retail Sales Assistant with a passion for delivering exceptional customer experiences. Being a part of the Uniform Direct team , your primary responsibility will be to provide a one-to-one counter service and excellent customer service to our customers. You will be expected to greet customers as they enter the store, assist them in finding the products they are looking for, answer any questions they may have, and provide guidance. Our Retail Sales Assistant will look after our customers with empathy, accuracy, courtesy and speed.

The majority of our customers are busy working parents that expect our staff to know what their child will need for their particular school and expect our experienced staff to size up a child by sight!.

Previous experience in face-to-face retail customer service and Knowledge of local schools is essential.

Position Details:

• Permanent position reporting to the Store Manager/Manager/Supervisor.
• Contracted hours: 21 per week, with flexibility for increased hours (upto full time) based on business demands and peak season.
• Must be flexible to work any day of the week which will include working on Saturdays.
• Probationary period: Six months.
• Annual leave is not allowed during our peak period (1st July to 15th September). If you have any unavailable dates and/or cannot commit to working to the needs of our business, please do not apply
• Candidates must be relatively fit, as the store is set over a large area and ladders are frequently used to access stock set up high.
• Starting salary: Minimum wage.

If you're ready to contribute to our vibrant team and meet the needs of our diverse customer base, apply now!

Please note that if you have applied within the last six months, we kindly request you refrain from reapplying.

Job Types: Part-time, Permanent, Temp to perm

Salary: £8.00-£10.50 per hour

Expected hours: 21 – 36 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Every weekend
• Monday to Friday
• Weekend availability

Application question(s):

• Have you applied previously in the last 6 months? If the answer is yes, please do not re-apply.
• It is important the you have an awareness of the local schools in Derby. Briefly describe your knowledge of the schools in the area.
• Please indicate your availability for work, ensuring you are able to work on Saturdays.

We are seeking applicants who possess full flexibility and are available to work any day of the week, including Saturdays and weekends, particularly during our peak season. You must also be available to work a full day.

If you have any dates when you are unavailable or are unable to commit to accommodating the business's needs, we kindly request that you refrain from applying.

• Because of the nature of our business, we do not permit annual leave during our busiest period of the year which is between 1st July and 16th September.

Kindly confirm that you understand this and that you are entirely available to work without any dates of unavailability.

If you are unable to commit, please refrain from applying.

Education:

• GCSE or equivalent (required)

Experience:

• face to face Retail Sales: 1 year (required)
• Customer service: 1 year (required)

Language:

• fluent English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: apr/pt2024