Address- Process customer orders accurately using the SAP system to facilitate smooth production and delivery processes.
- Manage the end-to-end order process, ensuring positive customer engagement and satisfaction.
- Maintain regular communication with customers to provide updates and address any concerns or inquiries.
- Coordinate dispatch and delivery requirements with relevant colleagues and suppliers.
- Handle legal and contractual documentation for product distribution, ensuring compliance with regulations UK/International regulations.
- Address supplier error reports and work towards resolutions.
- Develop expertise in export processes, identifying areas for improvement and business enhancement.
Francesca Fiorentini
Senior Recruitment Consultant
Responsibilities
- Export/Logistics/Distribution/Compliance - Essential
- Demonstrated ability to deliver high-quality customer service.
- Strong communication skills and the ability to build rapport with customers and colleagues.
- Knowledge of legislation related to product distribution.
- Effective organisational skills and the ability to thrive in a fast-paced environment.
- Proficient in ICT, including Excel, Word, and SAP or similar databases.
Benefits
Requirements
- Modern and open plan working environment
- Discounts available on the business products
- Team and social events
