Extra Care Manager

Extra Care Manager

Later Living Service

Wellingborough

3 Month Contract

9-5, Monday to Friday

One of the largest housing associations in the UK is recruiting for a Extra Care Manager for one of their Later Living services in Wellingborough, to oversee a high quality housing service, providing support and promoting independence.

The Service

This Extra Care Manager role is based within a 40-unit Extra Care service in Wellingborough.

The Role

The key focus of the Extra Care Manager role is to provide a quality housing service to Later Living residents, over the age of 55. Responsibilities include line management of on-site cleaners, collaboration with regional teams, financial accountability, and addressing the diverse support needs of older adults.

You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears.

This will include the following tasks and responsibilities:

• Manage High-Quality Housing Services: Oversee the effective and professional management of housing services for customers in Later Life Services, ensuring accommodation meets high standards, providing stimulating activities, and promoting independent living.
• Line Management: Supervise on-site cleaners, if applicable, ensuring cleanliness and safety standards are maintained in the living environment.
• Financial Accountability: Take responsibility for the income related to the services or schemes, contributing to the financial health of the organization.
• Customer Engagement: Actively engage with customers, particularly older adults with varying support needs, fostering a safe, secure, and vibrant environment, while maintaining professional boundaries.
• Collaboration and Compliance: Work alongside Regional Operations Teams, adhering to group policies and procedures, applying local knowledge, and ensuring regulatory compliance in areas such as safeguarding, support planning, and risk assessment.

The Candidate

To be considered for this Extra Care Manager role it is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint.

Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health & Safety.

The ideal applicant will have experience of manging anti-social behaviour and challenging situations.

You will require an enhanced DBS to work within this role

The Contract

This is a temporary Extra Care Manager role, working 5 days per week (35 hours) on an initial 3 month contract, with a good chance of being extended or even made permanent.

Referral Bonus

If this Extra Care Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.

If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply

If you are interested in this Extra Care Manager role, please send your CV lee . mc millan @ service care . org . uk or call me on 01 772 20 89 66 discuss the vacancy in more detail.

Also, if this Extra Care Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region