Extra Care Scheme Manager

Extra Care Scheme Manager 

Up to £32,400 per annum 

Peterborough 

Permanent, Full Time 

Are you someone with a background in managing sheltered housing or Extra Care services (or similar) and keen on delivering exceptional services to enhance customers lives? If so, we have an exciting opportunity for you to become a key player in managing our Extra Care scheme at The Spinney in Peterborough, as our Extra Care Scheme Manager. 

Here at Longhurst Group, we are a leading provider of independent living, dedicated to creating vibrant communities where residents can enjoy both communal & independent living and support services committed to enhancing the lives of our customers. As our Extra Care Scheme Manager, you will play a crucial role in overseeing the housing management and support services for our older residents in Peterborough.  

In this role each day will be different, with further responsibilities noted below: 

• Manage the day-to-day operations of housing facilities for older individuals, ensuring a safe and comfortable living environment. 

• Work closely with external partners such as the Care Provider and the Catering Contractor to review satisfaction levels with the service they provide. 

• Line manage Cleaners and supervise external cleaning contractors where applicable. 

• Work across multiple teams, ensuring that standards are maintained for repairs, refurbishments, and grounds maintenance. 

• Coordinate and oversee support services tailored to the needs of older residents, including health care, social activities, and general assistance. 

• Foster a sense of community among residents through organising and promoting social events, activities, and support groups. 

• Implement and monitor quality assurance measures to ensure the highest standards of care and satisfaction among residents. 

• Ensure compliance with relevant regulations, policies, and procedures to maintain a safe and legally sound environment for residents. 

Contracted to 37 hours per week, worked across 5 days Monday – Friday, our Extra Care Scheme Manager role is based in Peterborough on a daily basis. There will also be travel across their offices (Rushden, Peterborough and Boston) for team meetings and training frequently. 

To be successful in our Extra Care Scheme Manager role, you will need to have previous experience of working with older people in sheltered housing/Extra Care setting or similar.  Highly organised, with your administration skills being top notch, it’s also vital to be a strong communicator across different channels (face to face and digitally) to keep engagement high with their residents, as well as being confident in your digital skills. 

What you receive from us 

• 28 days annual leave plus bank holidays 

• Pension Scheme 

• Life Cover (as part of pension scheme membership) 

• Health Care Cash Plan 

• Free Eye Tests 

• Investment in your personal development through our extensive learning and development opportunities. 

• Family friendly, carers leave plus other paid leave. 

• Employee Assistance programme 

• Wellbeing Support 

• Free flu vaccinations 

• Carers Networking Group a platform to support Unpaid Carers 

How to apply 

Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early. 

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application. 

Vetting Requirements 

The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day. 

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. 

Equal Opportunities 

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. 

We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.