AddressAbout The Role
Job Title: Facilities Account Manager
Location: Warwick, CV35
Salary: £70,000 - £75,000 + Company Car
Hours per week: Monday to Friday - 40 hours per week
Role Overview
We are currently recruiting for a Facilities Account Manager to join our passionate and driven team based at our client’s large manufacturing site in Warwick.
Your responsibilities will encompass a wide range of tasks, including overseeing waste management, managing cleaning services, front of house management and ensuring compliance with health and safety regulations. You will also be responsible for managing client relationships, and developing and managing budgets for facility-related expenses. Bring your strong leadership skills, attention to detail, and ability to multitask to this dynamic role, where you will contribute to creating a safe, efficient, and comfortable work environment for all employees.
Key Responsibilities:
- You will oversee service delivery, manage performance levels and support improvements to service delivery across all service lines, collation and provision of all required reporting, contract administration and support the contract management team, in line with all processes and procedures
- Ensure all process and procedures are in place and regularly reviewed and updated for each service line with the support of the Service Leads for the relevant areas
- Manage the service delivery to the required standards to effectively maintain contractual performance to the required levels against KPIs and SLAs, ensuring financial penalties are avoided
- Full line management responsibility for the teams on site ensuring teams are effectively supported and all company policies are followed
- Effective control of financial management processes across areas of responsibility to support the Account Director in ensuring effective financial performance of the overall contract and opportunities to extend the scope of the contract and adds value to JLR.
- Recruitment of employees to ensure optimum resources levels are maintained at all times
- As a direct point of contact with the client you will be required to build and maintain relationships, acting in a pro- active and professional manner with the ability to solve problems and think on your feet
- Your day to day responsibilities are to manage the site’s effectively to ensure all areas are fully staffed at all times, audits and daily checks are carried out and that the site runs smoothly and to the agreed service level agreements in place
- Management of SMEs and subcontractors to ensure effective service delivery across all areas of service delivery
- Ensure statutory requirements are met within the framework of the contract and any delegated responsibilities are met on behalf of JLR and there are no exposures to health & safety issues.
- Liaise with OCS internal and external statutory bodies to ensure compliance with OCS and industry regulations with particular emphasis on ISO quality systems and health & safety.
- You will be required to analyse data and collate reports as required to support the Senior Management Team
- Collation of monthly client reporting for operational performance and KPI performance
About You:
- Applicants must have the right to work in the UK
- Will have a background relevant experience to effectively deliver the role
- Hold appropriate Health and Safety qualification e.g. IOSH or NEBOSH Certification
- Sound financial knowledge regarding budgets, P & L accounts, stock and staffing spends
- A professional management style and knowledge of Payroll and HR procedures including recruitment, disciplinary and grievance hearings would be an advantage
- High level of planning and organisational skills
Benefits
- Holiday Allowance and Company Pension
- Mileage allowance / Company Car
- Earn up to £500 for Employee Referrals
- Wide range of retail discounts, and corporate perks
- Join our Cycle to Work scheme
- Fully funded qualifications via our Apprenticeship levy
- Win monthly Superstar Awards
Business Overview
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
About Us
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
