Facilities Assistant

My client a Facilities Management Service provider who are onsite at a large global Law firm based in the City of London have a new and exciting opportunity to join the Facilities Team as a Facilities Coordinator.

As a Facilities Coordinator, you will be responsible for providing various FM services to the business, its staff and its visitors, and supporting the Senior Facilities Co-Ordinator in managing the relationship between the core business and the FM providers.

You will be working with the Service Providers to improve service quality and reflect best practice FM.

You will also be responsible for monitoring the Service Provider’s quality management, performance monitoring and management information systems. In addition, you will provide FM services such as cleaning, MFDs, FM helpdesk, vending and tea points, stationery, printing and scanning, waste and recycling, pest control, washroom and washroom suppliers, storage, first aider, communication, health and safety, procurement, office moves, contractor management and more.

To be successful in this role, you should have at least 2 years’ experience in a similar role within FM on site, good working knowledge of standards and legislation as applicable to the FM market, and proven customer service skills gained in a corporate environment.

You should also have a broad understanding of both soft and hard services within a managed building some of these services include mailroom, archiving, pest control, vending, printing, general maintenance including heating, ventilation and air conditioning systems.

Numeracy, literacy, PC literacy (Word, Excel, Outlook) and good presentation skills are also required.

A clear, courteous, assertive and confident manner, flexibility and hard work are essential qualities for this role.

In terms of personal specification my client is looking for someone that is keen and eager to learn, some that is energetic and willing to undertake a large variety of tasks each day, the role is client facing and from time to time some of the clients can be quite demanding therefore candidates that are assertive and able to speak with clients at high managerial level would be needed.

The client is very willing to upskill and encourage promotion from within so an opportunity to gain certifications such as IOSH, NEBOSH and other Facilities related training / qualification.

Ideally you will have worked within a corporate environment alternatively candidates that have worked in a similar capacity within a hotel would also be highly advantageous.

Working a 35-hour week (0800 - 1600, 0900 - 17.00 or 10.00 - 18.00) + overtime on occasional paid at time and a half / double.

25 days a year holiday + great pension scheme and other benefits.

Salary up to £30'000 p/a