Job description
Facilities Helpdesk Administrator- Sevenoaks Kent- 26k- Perm role.
My client, a leading maintenance company are currently recruiting for an experienced Helpdesk Administrator to join their busy team.
The hours for this position are Monday to Friday and hours will be either 9am - 6pm/8am - 5pm
Please do not apply to this role unless you have proven helpdesk experience within the Facilities Management Industry
Person Specification
General Facilities Helpdesk dutiesPPMs Raising Purchase OrdersScheduling Engineers for worksClosing down jobs when completedMonitoring mailboxesLogging and following up of Emergency call out ordersEnsuring all the jobs are completedAnswering high volume inbound callsUploading jobs on the systemManaging client portalsAbility to prioritise own workload and meet deadlinesProviding clients with updates on progression of worksProviding support where neededWorking to tight timescales as part of a high-performing teamAny other work as assigned by managerLiaise with engineers to book follow on jobs for customers