Facilities Management Coordinator

Facilities Management Coordinator

We're looking for a dependable and dynamic Facilities Management Coordinator to join our friendly FM and electrical team in our newly refurbished Nottingham office. If you're a quick learner with a positive attitude, we'd love to have you on board.

This is a great opportunity for someone with strong administrative experience who is looking for a challenging, varied and interesting role with opportunities for development and progression. You must have good organisational and communication skills, have experience in managing and prioritising a busy workload and the ability to work unsupervised and as part of a team. Excellent call handling skills and being able to remain calm and focused under pressure are also a must.

The day-to-day duties will include but are not limited to:

• Dealing with client queries in person and over the phone to ensure a consistent standard of service.
• Preparation of correspondence to clients.
• Updating client data accurately on our internal systems and software including JobLogic.
• Production and analysis of data in Excel.
• Raising purchase orders and creating job folders to assist and facilitate smooth operations.
• Print, Scan, and File various documents on our server.
• Maintain organised records and databases.
• Assist with other administrative tasks as required, contributing to the office's overall efficiency such as producing ID cards.
• Dealing with complaints, compliments and comments, logging and escalating to the appropriate person.

Required Skills and Experience:

• Strong verbal and written communication skills including a professional telephone manner.
• Proactive and motivated individual, with the ability to prioritise duties and work to deadlines.
• Strong IT and Microsoft Office Skills – Word, Excel etc.  Full training will be given on our bespoke software.
• Able to work in a reactive and fast-paced environment.
• Excellent organisational skills and attention to detail.
• At minimum of 2 years’ experience in office administration.

Salary will be up to £24,000 per year, depending on experience. We are looking for someone to work full time, Monday – Friday, for 35 hours a week. This position benefits from up to 28 days annual leave (including bank holidays), and paid leave over the festive period - who doesn't like a nice long Christmas break! 

The successful applicant will also enjoy the many perks of our Culture Programme which includes membership to Westfield Health, regular social events, company pension, free parking, birthday treats, a relaxed office atmosphere and more. We offer lots of opportunities for growth, development and training and we are passionate about helping our teams achieve their goals and ambitions.  This role is based in our newly refurbished and spacious office with comfortable staff facilities including showers etc. and good access to public transport.

Please note, we can only accept UK based applications. Unfortunately, we are unable to sponsor right to work visas. 

Direct applications only - Strictly no agencies.