Facilities & Safety Assistant

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About British Airways Holidays

At British Airways Holidays our customers and colleagues are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously

As a subsidiary of BA, we offer the advantages of being a significant part of the UK’s largest airline coupled with all the benefits of being in a smaller company. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make British Airways Holidays who we are. As our business grows, this is a really exciting time to join our team

About the role

We are recruiting for a Facilities & Safety Assistant on a permanent full-time basis. This is a new role and an exciting opportunity to join our busy team and support the day-to-day management of the office for one of the UK’s leading tour operators.

The purpose of this role is ensuring colleagues and visitors can enjoy a professional, clean, safe, and functional workplace. To assist the wider Health and Safety team in the co-ordination and administration of the British Airways Holidays safety assessment processes and inspection visits.

This is a varied and rewarding role, your key accountabilities include:

• Contribute to the smooth running of the office by supporting colleagues with workstation requirements and shared office facilities
• Accountable for maintaining colleague and visitor car registration information and liaising with the building team
• Accountable for liaising with colleagues and the reception team for visitors arriving and departing, ensuring the internal meeting spaces are presentable and the onsite conference suite is booked when required
• Collaborate with the building management team to obtain data on water, waste and emissions, sharing this information with the sustainability team and contributing to new initiatives that will improve the workplace environment
• Support with office related Health and Safety, including risk assessment and incident reporting. Being a designated fire warden and first aider while ensuring all qualifications are in place for others that hold this position
• Contribute to the health, fire and safety programme by coordinating travel arrangements for consultants, answering any day-to-day enquires across the business and collecting safety information from hotel partners
• Support with maintaining any office facilities e.g. water machines, coffee machines and fridges by ensuring supplies are in stock and any breakdown issues or services resolved

Our essential criteria for this role are:

• Strong level of accuracy and attention to detail
• The ability to be flexible and adaptable with a can-do approach
• Approachable and experienced in building rapport with a wide range of colleagues, including facility management contacts and visitors
• Professional and highly organised, with an eye for opportunities to improve the tidiness, usability, and appearance of a workplace environment
• Ability to work as part of a team and on your own initiative
• Ability to commute to our Crawley office, or plan to relocate before starting work

Knowledge of Health, Fire & Safety standards and processes would also be beneficial.

To help you decide whether you would like to apply for this role, as a guide, a typical salary in this role is around £23,000 - £25,000 per annum (this may vary depending on your relevant skills and experience), plus benefits.

Our offices are based in Crawley and we offer hybrid working (within the UK only). Due to the nature of this role it will generally require you to work from our office 5 days a week, however there maybe the opportunity to work ad-hoc from home. We offer flexible start and finish times.

Key Benefits

• 25 days holiday per calendar year, plus bank holidays
• Staff travel – from the date you join
• Flexible benefits package including market leading defined contribution pension scheme and generous life assurance cover, plus options such as dental /medical cover, and cycle to work, technology and electric car schemes.
• Hybrid working and flexible start & finish times
• Range of colleague wellbeing and recognition programmes

Closing date for applications is: 03 April 2024

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

At BA Holidays we value diversity and encourage a positive and inclusive environment for everyone. Applications from all backgrounds are welcome.

Please see our LinkedIn page to find out a bit about our recent activity!