Faculty It Support Officer

Summary: Are you interested in working for a world-leading Faculty of Social Sciences? We are seeking Faculty IT Support Officers to provide a high quality IT support service within the chosen area. You will provide reactive and proactive IT support offering effective and timely advice and solutions to IT related matters. You will install, maintain and develop hardware and software solutions appropriate to the business needs of the relevant departments within your portfolio. The role is managed by the Faculty IT Team Leader. You will promote and adhere to the University IT working practices regarding Information Security and Governance, and be responsible for the maintenance of essential records such as asset registers across your portfolio of departments. You will ensure that the team works to high standards in supporting staff and students with a strong emphasis on excellent customer service. We are committed to enabling our employees to work in a hybrid model with flexibility over when, where and how to achieve the required outputs, in discussion with your manager. We are committed to exploring flexible working opportunities which benefit the individual and University. We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development. We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience. To find out what makes the University of Sheffield a remarkable place to work, watch this short film: www.youtube.com/watch?v=7LblLk18zmo, and follow @sheffielduni and @ShefUniJobs on Twitter for more information. Apply now by clicking on the Apply button located at the top of your screen