Fast Track To Customer Service Manager

Job summary
Customer Service Manager at B&MResponsible for cash office and checkout areaEnsuring highest standards of service for customers
Job seniority: entry level
Responsibilities
• Drive a team to deliver personable, polite, and prompt service in the checkout area• Act as a role model displaying exceptional service To Customers• Be highly visible and approachable To Customers and colleagues• Coach colleagues to ensure they demonstrate appropriate skills and knowledge in the checkout area• Ensure compliance of company stock control procedures within appropriate timelines• Ensure company property, cash, and stock are secure at all times• Play a vital part in continuing to make our stores a fun place to work!
Key Skills Needed
• A flexible approach• Experience of managing a small team in a fast-paced retail environment• Strong numerical and problem-solving skills