At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for a Fibre Field Engineer who would like to help us reach our mission of ‘making lasting connections with our customers to improve their lives’.
Special conditions applying: We require all our Fibre Field Engineer to have their criminal records checked through the Disclosure and Barring Service (DBS). This is due to the nature of the role going into customers’ homes. This is in accordance with the BUUK Recruitment of Ex-Offenders Policy.
As the Fibre Field Engineer Your key responsibilities are
- Provide on-site support for both Assure and Provide team functions in the Network Operations Centre.
- Ensuring that all work is undertaken to a high standard of safety and technical quality by following all appropriate generic and specific method statements, work procedures and safety instructions.
- Act as first responder to OFNL incidents in your region.
- Diagnosing on site faults to identify root cause and implementing the desired fix in accordance to the Service Level Agreement.
- Perform periodic maintenance of network assets as required.
- Work safely at all times wearing relevant PPE that is supplied.
- Complete all relevant paperwork accurately to the desired standard and return within the communicated timeframe.
- Optic Fibre repair - Customer facing singleton working in customers premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces).
About you
- Full UK Driving Licence
- Experience of FTTH networks
- Experience of Fibre Splicing
- Good customer service skills
- Experience of using an OTDR tester and an ability to analyse results
What can you expect from us
- At least the cost of living pay increase every year
- Company pension contributions up to 10% if employees contribute 5%
- 33 days holiday including bank holidays with the ability to purchase an additional 10
- £750 net of tax to refer friends and family
- Hybrid working for eligible roles
- Development opportunities to reach your career aspirations
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options.