Field Service Engineer

We're currently partnered with a renowned and reputable chromatography distributor who have seen substantial growth over the last 12 months – they have seen a 7% increase in service contracts from the 1st of January alone, it’s absolutely brilliant. We are looking for an exceptional Field Service Engineer to join their team and take the lead on contracts in Watford, St Albans and occasionally Nottingham.

As a Service Engineer, the successful candidate will take on a pivotal role, primarily focused on servicing, repairing, and installing cutting-edge Liquid and Gas Chromatography equipment from a range of manufacturers including Agilent, Waters, Shimadzu and Jasco to name a few.

With such a steady and strong incline in business, they are looking at internal promotions all the way to director level in the next 5 years so this is a critical time to get involved… there is also a route for those looking to move into a technical specialist 😉

We are looking specifically for engineers with experience working on both LC and GC (HPLC or MS is an even bigger bonus!)

Other benefits and general package listed below:

• A competitive basic salary of up to £50,000
• A generous 10% performance bonus to recognize their outstanding work
• Comprehensive product training to ensure they're always at the top of their game
• Enjoy 25 days of annual leave to recharge and relax
• A solid pension plan, securing your financial future.
• Private medical cover to keep them in the best of health.
• Life assurance to provide peace of mind for them and their family.
• Tight-knit working culture.
• Choice of Company Car.
• Very limited Overnight stays.

Key Duties:

• Installation, repairs, validation qualifications and redeployment of instrumentation within analytical laboratories in accordance with the approved procedures carried out in a timely, efficient manner reflecting accurately the work completed.
• Provide a high-quality service and support to our customers, engage and maintain a solid relationship with our customers and keeping up with their expectations. Customer oriented with excellent verbal and written communication skills.
• Can identify issues, diagnose faults, provide relevant solutions, work independently, take initiative and prioritise work.
• Must always wear provided uniform. Must take reasonable care for the health and safety of themselves and of other persons who could be affected by their acts or omissions. Must wear Personal Protective Equipment (PPE).
• Must undertake training and refresher training as and when required.

This is not just a job; it's an opportunity to join a growing company within the industry, where careers can flourish. With full product training and a wealth of progressive opportunities, this is an exciting journey towards professional growth and personal fulfilment.