Field Service Engineer

Role Specification

JOB TITLE: Field Service Engineer

LOCATION: Field Based

SALARY: 30,900

WORKING HOURS: Any 4 days out of 7 + every other weekend

MAIN PURPOSE OF JOB

To deliver a comprehensive Service Support and Service Delivery engineering function which is cost

effective and efficient to the Betfred UK Retail Estate. The successful candidate will be required to

support, maintain, repair, and refurbish IT Equipment within our Retail High Street Licensed Betting

Offices.

KEY ACCOUNTABILITIES

1. Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self

Service Terminals, IT equipment and associated peripherals.

1. Report to engineering management and liaise with Retail Service Desk and Retail Support daily.
2. Full compliance with Health and Safety legislation.

PERSON SPECIFICATION

QUALIFICATIONS / EXPERIENCE / SKILLS

• Excellent interpersonal and written communication skills.
• Appropriate level of computer literacy.
• Appropriate level of problem-solving skills.
• Appropriate level of technical skills.
• Appropriate level of network skills.
• Appropriate level of Audio/Visual Installation and RF distribution
• Full driving licence essential

PERSONAL CHARACTERISTICS

• Able to follow and carry out instructions
• Able to remain calm under pressure.
• Proactive approach to work.
• Friendly, approachable attitude towards team and others
• Able to meet tight deadlines.
• Ongoing commitment to personal development.
• Able to self-motivate, work alone and as part of a team when required
• Resourceful.

DESIRABLE

• Prepared to drive medium to long distances
• Flexible approach to working hours as required by the business to work weekends, Bank

Holidays, early morning, and evenings.

• Able to spend short-medium periods away from home when required