Field Service Engineer

Join one of the largest employers in the MedTech industry. Our client is currently looking for a Field Service Engineer across London to install, troubleshoot, repair, and maintain a range of state-of-the-art medical devices. This is an excellent opportunity to join a team of dedicated employees pushing the boundaries of what’s possible in healthcare.
The company
With over 170 years in the market, our client is a leading medical technology company, with a global reach of 5 million patients every day. Our client is dedicated to empowering healthcare providers to succeed as well as leading the way in innovative digital health and enterprise services. You will gain access to a top-class mentoring training program and be supported by experienced and qualified peers throughout the process.
The role
Within this role you will repair, fault find and provide planned preventative maintenance to our client’s X-Ray & MR machines. Your customer-facing skills will be crucial, as you will be required to interface with customers and staff at all levels promptly and professionally. You will identify any opportunities to improve efficiencies and effectiveness and work as part of a multidisciplinary team to ensure the company values are distributed.
Other responsibilities include:

• Maintaining all test equipment, tools, and company property
• Escalating situations where customer satisfaction is compromised
• Maintaining excellent communication and team working
• Understanding and complying with work instructions
• Attending product training courses in Europe and USA
• Providing out-of-hours technical service support (when applicable)
• Completing administrative tasks in a timely and accurate manner

The requirements
You’ll have transferrable engineering experience gained in the installation, service, or support of electromechanical equipment, as well as…

• HNC/HND in an Electronics, Engineering or Bio-Chemistry discipline
• Strong IT, Microsoft Office and Networking Infrastructure skills
• Excellent customer-facing skills
• Ability to quickly gain the respect of stakeholders at all levels
• Willingness to learn and grow
• Full UK driving licence and willing to travel

Important information
Reference number: 16278
Temporary or Permanent Position: Permanent
FMC Talent contact for this role: Adam Leeder