Field Service Engineer – Digital Printing

Field Service Engineer – Digital Printing
Paris
€50,000 - €75,000 + Car
 
My client is seeking a Field Service Engineer (FSE) who has a strong background in Digital Printing equipment.
As an FSE, you will be responsible for ensuring optimum customer satisfaction by providing first-class technical support to the customer.  You will use your technical knowledge of Digital Printing to provide support to press operators to:

- Resolve on-site technical issues
- Escalate complex issues when needed.
- Harness technical knowledge on the technical aspects of the presses, to maximize both press production and productivity

To be suitable for this FSE opportunity, you must:

- Have over 5 years of experience in providing product support in the graphic arts industry for digital printers or offset presses
- Have end to end, highly-skilled technical capabilities and strong troubleshooting skills
- Be able to work under remote supervision
- Perform well under pressure
- Have excellent interpersonal skills
- Possess a "Can do" approach using established technical policies and procedures to effectively handle customer issues
- Be self-motivated and able to work in a dynamic workplace
- Have clear English communication skills

You will need to be available to work flexible hours, with the ability to travel to customers' sites, including overnight trips.
Please note: all applicants must have a full and valid driving license and while we welcome international applications, we are unable to offer sponsorship at this time. Therefore, all applicants must have the right to live and work in France.
 
Ref: 1285747