Field Service Engineer / Mechanical & Electrical Technician

Field ServiceEngineer / Mechanical & Electrical Technician who has a minimum of a degree or diploma (or equivalent) in a mechanical, electrical or related engineering discipline, or relevant industry experience, with excellent communication skills, as well as a high level of accuracy and attention to detail is required for a well-established manufacturing company based in Derby, Derbyshire, East Midlands.
The ideal candidate will have previous experience in servicing, maintaining and calibrating CMM equipment (Coordinate Measuring Machines), but this is not essential as training will be provided where needed.
SALARY: Competitive (depending on skills and experience) + Benefits
LOCATION: Derby, Derbyshire, East Midlands – with travel throughout the UK and occasionally overseas
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Core business hours are Monday to Thursday 8am – 4.30pm, Friday 7.30am – 3.00pm (occasional weekend work may be required for trade shows etc.)
PLEASE NOTE: Candidates MUST have a full valid driving license
JOB OVERVIEW
We have a fantastic new job opportunity for a Field ServiceEngineer / Mechanical & Electrical Technician who has a minimum of a degree or diploma (or equivalent) in a mechanical, electrical or related engineering discipline, or relevant industry experience, with excellent communication skills, as well as a high level of accuracy and attention to detail.
Working as the Field ServiceEngineer / Mechanical & Electrical Technician you will join a well-established team of 8 close-knit engineers, who enjoy customer interaction, providing a professional service and technical support to clients.
As the Field ServiceEngineer / Mechanical & Electrical Technician you will undertake routine preventative maintenance, repairs and calibrations on all brands of CMM’s – Coordinate Measuring Machines.
DUTIES
Your duties as the Field ServiceEngineer / Mechanical & Electrical Technician include:
• Attend customer sites and perform routine preventative maintenance, repairs and calibrations on all brands of CMM’s – Co-ordinate Measuring Machines
• Undertake the setup and commissioning of new or refurbished CMMs at customer sites
• Perform routine scheduled maintenance on machines and annual calibrations on machines at customer sites
• Diagnose and resolve technical problems promptly and effectively, utilising your expertise to provide reliable cost-effective solutions and minimise machine downtime
• Provide exceptional technical assistance to customers via on-site visits, guiding them through operational challenges and offering comprehensive solutions through product knowledge
• Actively participate in continuous improvement initiatives, contributing your insights and ideas to enhance product performance and customer satisfaction
• Ensure meticulous documentation of all service maintenance, service call out reports and calibration activities and record customer interactions
• Adhere to all safety protocols and regulations during all activities, ensuring a safe working environment for yourself and others
• Solve problems, minimising the downtime on the equipment and responding to call outs at short notice
CANDIDATE REQUIREMENTS
Essential:
• Degree or diploma in mechanical, electrical, or related engineering fields
• Prior experience in the service, maintenance & calibration of CMM’s is highly advantageous, other engineering backgrounds will be taken into consideration
• Previous experience working in a Field Service Engineering role or a related industry
• Solid understanding of mechanical systems, electrical circuits, and control systems, with the ability to read technical drawings and schematics
• Proven track record of effectively identifying and resolving complex technical issues with a logical and analytical approach
• Excellent communication and interpersonal abilities to engage with customers and internal teams professionally
• Demonstrate dedication to meeting customer needs and providing outstanding service at all times
• Willingness to travel extensively to customer sites as required (both domestic and international)
• Full UK Driving Licence
• Good positive work ethic, positive attitude and good time keeping skills
• Ability to adapt to changing environments and products
• Be able to take initiative, have a high degree of attention and be responsible for your own work from start to completion
• Be physically fit and capable of using steps and other access equipment
• Be self-motivated when working alone
• A great communicator in fluent English both written and spoken
BENEFITS
• Competitive salary, dependant on candidate’s skill level (the pay range for this job level will be guided by education, experience, knowledge, skills, and abilities)
• 22 days annual leave + bank holidays + 4 fixed at Christmas (so typically 34 days per annum)
• Company Vehicle, including private use if desired
• Bonus scheme
• Company Credit Card Provided for work expenses
• Company pension
• Mobile Phone, Laptop and all specialist tools provided
• Working mainly in 1 to 2-hour drivetime
• No planned work during the Christmas Break
• Good work life balance
NO AGENCIES PLEASE
JOB REF: AWDO-P11862
Full-Time, Permanent Mechanical / Engineering Maintenance and Machine Servicing Jobs, Careers and Vacancies. Find a new job and work in Derby, Derbyshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
awd online | http://www.awdo.co.uk