Field Service Engineer(Commercial Vehicle)

Job Title: Field Service Engineer(Commercial Vehicle)
Job Type: Permanent
Location: Homebased and customer site based
Salary: £50k – £60k (dependent on experience)
Core responsibilities
* Field Service support for our client – Commercial Vehicles Division, Voith Electric Drive and Diwa bus transmission systems
* Carry out diagnostics and repairs at customer and 3rd. party sites.
* Carry out major unit exchanges at above locations.
* Support to OEMs as required.
* Support with new product introductions
* Support sales team in CV department to increase awareness of product performance, share Field Service opportunities and drive growth.
* Provide technical support and advice to sales colleagues where appropriate.
* Develop and maintain good working relationships with customers and their representatives.
* Liaise with Health & Safety and Field Service Managers on any issues arising from the day-to- day tasks.
* Work with customers to minimise downtime of assets.
* Adhere to all H&S and Environmental guidelines.
* Always work safely and professionally, in accordance with the relevant documentation
* Carry out work at Voith Turbo Ltd workshop facilities as required.
* Complete all paperwork once assignment is finished and submit as soon as practical.
* Complete engineering reports in a timely manner
* Manage expenses responsibly.
* Monitor and control stock levels within individual's depot.
* Maintain company vehicle in accordance with company policy.
* Carry out stock takes in line with annual plan.
* Share product knowledge with colleagues where possible
* Working unsociable hours may arise to meet the requirements of the business.
* Work reasonable additional hours to meet business needs.
* Use reporting procedures to feedback quality related issues noted during the work assignment.
* Ensure all assigned training within PEP and iHasco are kept up to date.
* Undertake product specific training when requested.
* Always represent Voith Turbo Ltd in a positive and professional manner.
Professional Experience & Education
Completed engineering apprenticeship as minimum, level 5 qualification or higher preferred.
Mechatronics or multi-skilled engineer with electrical bias
Background in Field Services and engineering
Experience with electric vehicles
Working knowledge of zero emission vehicles, electric drive/fuel cell
Experience with high voltage vehicle systems
Working knowledge of variable speed electric drives and control systems
Excellent diagnostic capabilities
Good IT skills
Full UK driving licence.
New Employees must pass a Drugs and Alcohol related Medical upon starting within the Company.
Package Details:-
Permanent Contract
Company Vehicle
Monday – Thursday, 8am to 17pm, Friday 8am – 15:30pm a 41-hour working week.
Annual Bonus (pro rata on year of joining)
20 days holiday (pro rata on joining)
Pensions 3% EE and 6% ER
Life Assurance
Salary/Bonus Sacrifice
Private Health Care
Dental Health Care
Cycle to work scheme