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Salary Gaming:
Welcome to the world of land-based gaming. Light & Wonder’s gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Location: Wrexham
Salary: £23,000 basic salary plus additional £1,300 shift allowance
Company Overview: Light & Wonder, a prominent entity in the gaming and betting industry, is actively recruiting Field Service Technicians to oversee customer sites in the Wrexham area. With a commitment to excellence, our organization thrives on delivering superior service, installations, and repairs for cutting-edge betting and gaming terminals.
Responsibilities:
- Execute new shop installations to the highest standards.
- Supervise the coordinated removal of equipment from customer premises.
- Foster and maintain positive customer relationships, providing comprehensive operating procedures, event instructions, and updates on new software/hardware.
- Conduct routine shop visits and maintenance as directed by the Line Manager.
- Log and address concerns, incidents, and customer feedback.
Qualifications
- passion for technology with a demonstrated ability to quickly learn and adapt to new systems.
- Strong customer service skills with clear and confident communication abilities.
- Exceptional time management skills and a goal-oriented approach to work.
- Possession of a full UK driving license.
- Relevant qualifications will be considered; limited experience may be acceptable.
- Ideally, previous experience in a technical role, particularly within the gaming/electronics or IT sector.
Working Conditions: This role requires travel within the designated geography, with occasional travel to other areas for coverage. A commitment of 40 hours per week is expected, following a rolling 5 days out of 7 days working pattern. Light & Wonder provides a company van, mobile phone, tablet, and all necessary equipment.
Note: We regret to inform you that, at this time, we are unable to sponsor visas. Applicants must have the right to work in the UK.
Join Light & Wonder and be part of a dynamic team contributing to the forefront of betting and gaming technology. Elevate your career in a professional and innovative environment. Apply now to become a valuable member of our growing team.
