Job summary
Liaising with clients to identify service needs and recommend productsManaging adjustments, renewals, claims, quotations, queries, and ordersDeveloping client relationships to secure repeat business
Job seniority: entry level
Responsibilities
• Liaising with clients to identify their service needs• Recommend suitable products to clients• Manage mid-term adjustments, renewals, claims, and quotations• Handle queries and process client transactions• Ensure compliance with company and FSA regulations• Develop client relationships for repeat business
Requirements
• Level 2 Financial Service Customer Adviser Apprenticeship• Ability to use Microsoft applications and allied software packages• Good communication skills• Strong customer service skills• Attention to detail• Ability to work effectively in a team
Key Skills Needed
• Good communication skills• Strong customer service skills• Attention to detail• Teamwork