Fire & Security Service Engineer

Fire & Security Service Engineer

Location: Edinburgh

Salary: £27,000 - £37,000 + Commission + Benefits

A specialist business are looking to grow their team with the appointment of an experienced Fire & Security Engineer. With incredibly generous (and recently revised!) basic salaries tailored to each individual within the industry.

We are a fire life safety and security specialist division part of a wider group and together, we are the UKs fastest growing and most innovative consortium of fire life safety and Security Service providers.

Operating 24/7, across the whole of the UK, we work with clients of all sizes to provide end-to-end fire and security solutions across all sectors to ensure your safety, security and compliance.

Daily Duties:

Maintain Fire & Security Systems in your assigned area.

Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.

Plan and respond to routine and re-active call visits in your area.

Maintain effective communication with customers when planning site visits.

Maintain your stock levels with support from the Stores team.

Attend training sessions as and when required.

Attend Engineering team meetings as and when required.

Identify any personal training and development needs to help you provide the best possible customer service.

Our Systems:

Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec

Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco

CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems

Access Control: Paxton, PAC. Salto

Person Specification:

A technical background in the electrical / electronic industry.

Good all-round knowledge of Fire and Security Systems.

Experience of front-line customer contact preferred.

Excellent organisational skills.

A professional and presentable demeanor, always.

An ability to deliver exceptional customer service.

Benefits:

Competitive basic salary.

Overtime, Travel Time & On-call Rota: Circa £10,000 per annum, this will increase/decrease subject to how much overtime you wish to do.

Company Vehicle & Fuel Card

Company Tablet and Mobile Phone

Royal London Pension Scheme

Life Assurance x4 Basic Salary

Employee Recognition Scheme

Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)

Paid Holidays and Bank Holidays

Holidays increasing after each year of service up to 25 days.

Birthday Holiday

Mental Health Support Scheme

Long Service Award (increments of 5 years)

Access to continued training at the company academy

Development & Progression opportunities

4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.