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Form of workFire & Security Service Engineer
Location: East Anglia & Surrounding
Salary: Competitive based on experience
A specialist business are looking to grow their team with the appointment of an experienced Fire & Security Engineer. With incredibly generous (and recently revised!) basic salaries tailored to each individual within the industry.
We are a fire life safety and security specialist division part of a wider group and together, we are the UKs fastest growing and most innovative consortium of fire life safety and Security Service providers.
Operating 24/7, across the whole of the UK, we work with clients of all sizes to provide end-to-end fire and security solutions across all sectors to ensure your safety, security and compliance.
Daily Duties:
Maintain Fire & Security Systems in your assigned area.
Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
Plan and respond to routine and re-active call visits in your area.
Maintain effective communication with customers when planning site visits.
Maintain your stock levels with support from the Stores team.
Attend training sessions as and when required.
Attend Engineering team meetings as and when required.
Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems:
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
Person Specification:
A technical background in the electrical / electronic industry.
Good all-round knowledge of Fire and Security Systems.
Experience of front-line customer contact preferred.
Excellent organisational skills.
A professional and presentable demeanor, always.
An ability to deliver exceptional customer service.
Benefits:
Competitive basic salary.
Opportunity to earn overtime, on-call and travel: Typically in the region of an additional £10,000 per annum.
Company Vehicle & Fuel Card
Company Tablet and Mobile Phone
Royal London Pension Scheme
Life Assurance x4 Basic Salary
Employee Recognition Scheme
Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
Paid Holidays and Bank Holidays
Holidays increasing after each year of service up to 25 days.
Birthday Holiday
Mental Health Support Scheme
Long Service Award (increments of 5 years)
Access to continued training at the company academy
Development & Progression opportunities
4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
