First Response Technician

M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes:
M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.
M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.
First Response Technician
Full Time / Permanent
Shift Pattern: 4 on 4 off (2 days, 2 nights)
Bridgwater
We are currently recruiting for a First Response Technician within the Production department at Bridgwater. The Purpose of a First Response Technician is to provide quick response and technical support to optimise value creation, working within with the Muller values and standards whilst striving to continuously improve.
Responsibilities as a First Response Technician will include but not be limited to the following:

• High level problem solving capability and facilitation skills
• Constant recognition that the value creation is "level 1" - First line support primary purpose is to support the front line teams
• Coaching front line team members, enabling them to solve problems
• Uses PDCA techniques to follow problems through to "100 year fix" in real time
• Working closely as ONE TEAM with Rapid Response Engineers
• Immediate "go, look, see" the issue by visiting the workstation when called upon
• Maintenance excellence / Asset care

• Works on active OE projects continuously
• Looks for "waste" in everything that we do
• Actively seeks out improvement opportunities within the workplace and converts to own OE projects
• Owns and delivers OE initiatives and is recognised for these
• Utilises opportunities to improve the way we do things
• Collaboratively works with other team members to improve our business
• Can demonstrate OE contribution through PDP process
• Aware of how current performance impacts the bottom line
• Health and safety of self and others
• Ability to deliver on the job training (show and tell) to new colleagues

• Up to 5% annual bonus
• Access to Muller Rewards platform - saving you money across numerous retailers
• Long term career development
• Permanent contracts
• Supportive team environment
• PPE provided