AddressThis is a Gloucestershire County Council job.
- Job Title: FIS Adviser
- Job Location: Shire Hall, Block 4, 4th Floor
- Salary: £30,825 - £33,945 per annum
- Hours per Week: 37.00
- Contract Type: Fixed Term
- Duration: Until March 2025
- Closing Date: 04/02/2024
- Job Requisition Number: 7229
- This post is not open to job share
We are currently recruiting for a Family Information Service Adviser to join our Early help team on a fixed term contract until March 2025.
Reward and support
For all your hard work. You will receive the following:
- between £30,825 - £33,945 per annum subject to experience
- flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
- family friendly policies and benefits to help support you and your family
- supportive and positive working environment with regular, robust supervision
- Local Government Pension Scheme (LGPS)
- access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- an in-house Occupational Health service
- employee discount scheme
- cycle to work scheme
- links to employee networks such as Prism (LGBT+) and the Young Employees Network
- career development and qualification opportunities
- access to our Social Work Academy
Right child, right support, right time, every time
Gloucestershire’s vision is “to work together to give every child the best possible chance of a remarkable life, especially those children who are disadvantaged and vulnerable.”
We have ambitious improvement and transformation plans to create the optimum conditions within which our staff can make a real difference and improve outcomes for children.
We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to join an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC.
About the role
Your role within the Early Help team is to provide first class, customer focussed service; supporting families and practitioners across Gloucestershire to access comprehensive information, advice and guidance about children and young people’s services.
The role is involved in a fast-developing frontline service within MASH, offering Early Help to families.
The position will involve communicating with various agencies and family members, gathering information to support requests for the service by ensuring the most appropriate response is provided, and enabling families to thrive.
About you
You must have excellent communication skills and be able to process and record information accurately onto numerous IT systems to support service delivery within a busy fast paced team.
As well as your experience supporting children and families you will need:
- a full driving licence and willingness to drive
- good standard of numeracy and literacy
- NVQ level 3 qualification in Advice or Guidance or equivalent or relevant experience and willingness to improve knowledge base
- good working knowledge of Microsoft Office packages, particularly Word and Outlook
- competence in accessing information from the internet
How to apply
For an informal chat about this role, please email Nikki.hunt@gloucestershire.gov.uk or alternatively please apply before the closing date 2nd February 2024.
Additional Information
To access the Job Profile for this role, please follow the link below:-
FIS Advisor Job Profile
This Position is subject to a DBS check.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
