Address
Form of work
SalaryAre you ready to step into the heart of luxury hospitality? Firmdale Hotels invites you to join our esteemed team at the Knightsbridge Hotel. Renowned for our distinct style and unparalleled service, we are seeking a dedicated Floor Housekeeper to maintain the impeccable standards that define our brand.
In this role, you will collaborate closely with our Deputy Head Housekeeper and Head Housekeeper to lead a dynamic team, ensuring our hotel gleams with perfection. Your daily tasks will involve supervising operations, managing shifts, and upholding the exceptional standards that set us apart.
Responsibilities:
- Lead and motivate a team of housekeeping staff to deliver outstanding cleanliness and guest satisfaction.
- Coordinate with department heads to ensure efficient workflow and communication.
- Conduct regular inspections to maintain our high standards of cleanliness and presentation.
- Assist in training new team members and maintaining a positive work environment.
- Respond promptly to guest requests and concerns, striving to exceed their expectations at every opportunity.
What you Need:
- A passion for delivering exceptional customer service that goes above and beyond.
- Impeccable attention to detail, ensuring every corner of our hotel reflects our commitment to excellence.
- Strong organisational and communication skills, essential for coordinating tasks and maintaining a cohesive team.
- Ability to thrive in a fast-paced environment, remaining calm and focused under pressure.
- A collaborative spirit, dedicated to working harmoniously within a team to achieve collective success.
What We Offer:
- Hourly rate of £14.77 per hour
- Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Generous 30% discount off food and drinks at our restaurants and bars
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international award winning group comprising of 11 high end luxury hotels and 8 bars and restaurants in London and New York.
We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades:
- Ham Yard Restaurant - two prestigious AA rosettes in 2024
- Dorset Square Hotel - an AA rosette and an AA breakfast award 2024
- Conde Nast Traveller 2023 Top Hotels in London, The Soho Hotel and Ham Yard Hotel
- Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality
- Manager of the year - Laura Sharpe, Cateys 2018
- Hotel of the year - Group - Cateys 2018
Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
