Address
Form of work
SalaryLocation: Berkshire
Salary: 40k plus unbelieve benefits
Are you passionate about delivering unparalleled experiences in the realm of luxury hospitality? Do you possess a keen eye for detail, exceptional leadership skills, and a flair for creating memorable moments? If so, we have an exciting opportunity for you to excel at our World Class Hotel
Our luxury hotel stands as an epitome of elegance, sophistication, and impeccable service. Renowned for our exquisite afternoon tea offerings and all-day dining experiences, we cater to the discerning tastes of our esteemed guests with finesse and flair. Our restaurant lounge exudes an ambiance of refinement, offering a sanctuary where guests can indulge in culinary delights and unwind in style.
Responsibilities:
- Leadership: Lead a dynamic team of hospitality professionals, fostering a culture of excellence, collaboration, and guest-centric service.
- Operations Management: Oversee all aspects of restaurant lounge operations, ensuring seamless execution of service, maintaining quality standards, and optimizing efficiency.
- Guest Experience: Champion a personalized guest experience, anticipating needs, resolving issues promptly, and consistently exceeding expectations to cultivate loyalty and satisfaction.
- Financial Management: Drive revenue generation through strategic pricing, cost control measures, and effective inventory management while achieving budgetary targets.
- Training and Development: Mentor and train staff to deliver exceptional service, providing ongoing coaching, and fostering professional growth opportunities.
- Quality Assurance: Uphold the highest standards of cleanliness, hygiene, and safety protocols, ensuring compliance with regulatory requirements and brand guidelines.
- Proven experience in a managerial role within the hospitality industry, preferably in a luxury hotel or upscale Lounge environment.
- Strong leadership skills with the ability to inspire and motivate a diverse team to achieve common goals.
- Exceptional communication and interpersonal abilities, with a passion for delivering outstanding guest experiences.
- Adept at problem-solving, decision-making, and conflict resolution in a fast-paced, dynamic setting.
- Flexibility to work evenings, weekends, and holidays as required.
Embark on a rewarding journey with us and become part of a legacy dedicated to crafting unforgettable moments for our esteemed guests. If you thrive in a dynamic environment where creativity, passion, and excellence converge, we invite you to apply for the position of Lounge Manager today!
