As a Food and Beverage Server at a South Indian restaurant, your role is to provide excellent customer service while assisting guests with their dining experience. Here's what your responsibilities typically include:
- Greeting Guests: Welcome guests as they arrive at the restaurant, escort them to their tables, and provide menus.
- Taking Orders: Take Food and Beverage orders from guests, making note of any special requests or dietary restrictions.
- Menu Knowledge: Have a good understanding of the menu items, including ingredients, preparation methods, and recommended pairings, so you can answer any questions guests may have and make informed recommendations.
- Serving Food and Drinks: Deliver Food and Beverages to guests' tables promptly and accurately, ensuring that orders are correct and complete.
- Upselling: Suggest additional items, such as appetizers, desserts, or specialty drinks, to enhance guests' dining experience and increase sales.
- Maintaining Cleanliness: Keep your section of the dining area clean and tidy, including clearing empty plates and glasses, wiping down tables, and resetting them for the next guests.
- Handling Payments: Present bills to guests, process payments accurately, and thank them for their patronage.
- Handling Complaints: Address any guest complaints or concerns promptly and professionally, seeking assistance from management if needed to resolve issues satisfactorily.
- Teamwork: Collaborate with kitchen and bar staff to ensure smooth service and efficient communication between front-of-house and back-of-house operations.
- Upskilling: Continuously improve your knowledge and skills through training sessions and on-the-job learning opportunities to provide the best possible service to guests.
Overall, as a Food and Beverage Server, your goal is to create a positive dining experience for guests by providing friendly, attentive service and ensuring that their needs are met promptly and courteously. Are you currently working as a server, or are you considering pursuing this role? Let me know if you have any questions or need further assistance!
Job Type: Part-time
Pay: £11.44 per hour
Expected hours: No more than 30 per week
Benefits:
- Discounted or free food
Work Location: In person
Expected start date: 01/06/2024