Company

N.e. RecruitmentSee more

addressAddressSurrey, England
type Form of workPermanent, full-time
salary Salary£32,000 - £34,000 per annum, inc benefits
CategoryHospitality

Job description

Food & Beverage Managerrequired for our client, a prestigious hotel, located in the Horley area.

As Food & Beverage Manageryou will be reporting to the Hotel Manager and will be responsible for the smooth day to day running of the Food & Beverage departments to include restaurant, bar, lounge, room service, afternoon teas, wedding & events operations, along with your team ensuring that guests are provided with the best service.

Supported by Food & Beverage Supervisors, thisrole would suit an up-and-coming F&B Manager that aspires to be a Hotel Manager in the future and will be capable of deputizing for the Hotel Manager in their absence. This is a hands-on role requiring shift work to include evenings and week-ends on a rota basis.

As Food & Beverage Manageryour duties will include:

  • To ensure all F&B service staff are recruited, trained and developed in line with current and future business requirements and budgets.
  • To ensure all service standards and Mystery Guest Standards are achieved consistently across all FB areas.
  • Ensure the presentation of all F&B areas is clean, safe, welcoming and appealing with point of sale material displayed in line with agreed standards and legislation.
  • Ensure all F&B team members are smart, punctual, polite, courteous and helpful to guests & colleagues at all times.
  • Ensure team have all products and resources to deliver excellent service by an organised process of planning, stock taking, ordering and requisitioning.
  • Ensure the team have excellent product knowledge of all menus.
  • Performance management of the team through, training, coaching and support.
  • Set, implement and maintain F&B Department SOPs.
  • Drive sales through all F&B outlets to support in achieving revenue goals.
  • Monitor guest feedback both personally and through guest comment reporting systems /processes ensuring an appropriate response.
  • Ensure all F&B control procedures are implemented.
  • Ensure that all rotas for F&B departments are prepared to ensure adequate cover while meeting budgetary requirements based on sales.
  • Work with the senior team to generate ideas for product development, menu development to increase sales and meeting ever changing guest requirements.
  • Implement and maintain an effective process of communication and briefings to ensure all teams are focused and up to date with current issues, requirements, menus and objectives.
  • Completing Duty Management shifts and deputizing for the Hotel Manager in their absence.

Requirements

  • Hands on leader managing a team of 8 plus seasonal casual staff. Ability to manage and inspire a team of dedicated employees
  • Located locally for ease of completing shifts
  • Quality restaurant to Rosette level and banqueting experience.
  • Experience of service standards development away from the corporate brands.
  • Multi outlet experience on one site.
  • A passion for coaching, training and developing their team.
  • A smart and friendly disposition for guest liaison / Wedding tasting appointments / Hosting events / Duty Management.
  • Team player with internal customers.
  • Proven record of retention of any awards gained.
  • Proven record of stability in job roles.

Salary for the role of Food & Beverage Manageris given as iro £32,000+ / per annum plus a share of the service charge / plus an additional end of financial year service charge bonus paid

/ other company benefits. Live out only. Transport will be desirable due to shift work required.


Please send an up to date copy of your Curriculum Vitae.
N.E. Recruitment is acting as an Employment Agency in relation to this vacancy
We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration.
Candidates must be eligible to live and work in the UK

Refer code: 2913846. N.e. Recruitment - The previous day - 2024-03-03 13:02

N.e. Recruitment

Surrey, England

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