We are looking to develop our offering with the addition of a hands-on team leader looking for a new challenge. If you join our team, you will have full responsibility for delivering the daily operation of the food and beverage outlets under the guidance and direction of the owner.
Food and Beverage Supervisor - main duties and responsibilities:
· To exceed sales targets through excellent customer service and upselling skills
· To ensure excellent customer service is consistently delivered in the restaurant and bar, managing customer expectations as necessary.
· To take responsibility for the F&B outlets being well presented at all times
· To be pro-active, leading by positive example at all times
· Ensure that stock levels are maintained and that a stock rotation system is exercised throughout
· Ensure that stock orders are placed in a timely manner not over/under ordering.
· Ensure that standards of hygiene are maintained throughout the operation both FOH & BOH either through exercising a hands-on approach or through the assistance of other staff.
· Handle customer complaints
· Ensure that F&B reports are kept up to date including, food costs & cellar-movement
· To assist in the recruitment, training and development of F&B staff.
· To cover reception and reservations shifts during quiet periods, handling reservation enquiries, check-in, check out and dealing with internal guest requests when needed
Skills, qualifications and experience:
· Ability and confidence to deal with situations quickly and decisively
· Ability to multitask, prioritising tasks and projects as relevant
· Previous experience within a similar role - preferred
· Have a positive & bubbly personality
· Be a team player
· A resourceful problem solver
· Hold a personal license (Scottish)- preferred
· Numerically astute
· Experienced and fully conversant with Microsoft office (particularly Excel/Word)
Benefits:
· Salary up to £30,000 pro-rata subject to hours and experience
· Hours up to 48 per week
· 28 days holiday pro-rata to be taken at the end of the contract
· Share of tips/service charge/bonus scheme
· Live-in accommodation available (single rooms, shared facilities) and meals. Alternative accommodation options off-site.
· Employment “anniversary” meals
· Staff discounts, friends and family rates
Job Types: Full-time, Temporary contract, Fixed term contract
Contract length: 6 months
Pay: £20,300.18-£30,024.67 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person