Address
Form of work
SalaryWe’re looking for a Food and Beverage Team Leader to join us at Hanbury Hall, because public transport is limited in this area, please think about how you’d be able to get here for work, before applying for the job.
Benefits: we want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
Hours: 37.5 per week (full-time), working 5 out of 7 days, on average 9am - 5pm. You'll be required to work regular weekends as well as weekdays and during school holidays. You may be required to work some later evenings during the summer when Hanbury holds events, latest finish around 9pm.
Salary: £21,450 per year (£11.00 per hour)
Duration: permanent contract
Interview date: 18th and 19th January 2023 · What it's like to work here
Reporting to the Food & Beverage Manager, you'll be based at Hanbury Hall & Gardens, a country retreat in the heart of Worcestershire. The house and garden, originally a stage-set for summer parties, offer a glimpse into life at the turn of the 18th century.
At times, you'll also be required to cover shifts at Greyfriars, a late medieval house, rescued from demolition, in Worcester city centre.
To find out more about what it’s like to work within “Food & Beverage” at the National Trust, click here to watch our video.
What you'll be doing As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.
Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.
You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember.
We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for No experience is needed, but we’d love to hear from you if you’re:
- Friendly and adaptable, with a positive ‘can-do’ approach.
- Enthusiastic and willing to learn.
- A people person, who cares about communicating well and giving great service.
- Aware of health and safety compliance.
- A problem solver, who’ll can lead and support a team every day.
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Click here to find out more about the benefits we offer to support you.
