Fraud Advisors - Telecoms - Glasgow

Fraud Advisors - 6 month Contract - Glasgow - Mobile Telecoms - Hybrid Working

What we are looking for:

• The Fraud Advisor will be accountable for the company's first line of defence against fraud.
• We are looking for someone to be the eyes and ears of emerging fraud trends and will be given the opportunity to change and influence processes in combating this.
• Fraud Experts with an FCA background - good knowledge of Fraud within the Banking, Financial Services, Telco Fraud
• They deal mainly with Identity fraud - handling cases where customers make contact to say that they been a victim of fraud identity and due to this - there are payment and account problems
• The Fraud advisor would be involved with full investigation - assess if a case is fraud or not - go through different processes to arrive at conclusions and then make contact with customer to provide the outcomes
• Training will provided be on systems and procedures

Key Skills needed:

• FCA Background
• CIFAS background (Credit Industry Fraud Avoidance System)
• Strong on Excel - Advanced - spreadsheets, pivots, vlook ups, reports
• Experience using Experian hunter (system used in industry)
• Industry Experience - Financial Services, or Telco, Banking Fraud and Telco fraud

Project People is acting as an Employment Business in relation to this vacancy.