My client are freight forwarder looking for an experienced OPERATIONS SUPERVISOR Road Freight to join their busy team. This is an excellent opportunity to join a successful, leading company! You MUST have previous experience overseeing a team in an Import or Exports
Daily duties will include incoming customer requests including shipping quotations
- Supervising the operations team
- Dealing with Road freight from start to finish
- Manage the growth of the team
- Monitoring customer shipments pro-actively provided update
- Handling customer queries
- Developing customer relationships
- Providing junior staff with assistance
- Conducting regular 1:1 sessions with the team
- Design and improve client specific processes and SOPs to maximise efficiency
- Develop and monitor KPI's
Working hours Monday to Friday 9.00-18.00pm