Front of House Team Member

Responsibilities:
- Provide excellent guest service by greeting and assisting customers in a friendly and efficient manner
- Take customer orders accurately and enter them into the POS system
- Prepare and serve food and beverages according to company standards
- Maintain cleanliness and organization of the Front of House area, including dining tables, condiment stations, and restrooms
- Assist with food preparation and kitchen duties as needed
- Upsell menu items and promote specials to increase sales
- Handle cash transactions and operate the cash register with accuracy
- Ensure compliance with food safety regulations and maintain a clean and sanitary work environment
- Collaborate with Team Members to ensure smooth operations and timely service
- Provide assistance to customers with special requests or dietary restrictions

Requirements:
- Previous experience in a restaurant or customer service role is preferred
- Knowledge of food safety practices and procedures
- Basic math skills for cash handling and order processing
- Strong time management skills to prioritize tasks effectively
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent communication and interpersonal skills for interacting with customers and Team Members
- Culinary knowledge or interest is a plus, but not required

We offer competitive pay rates, flexible scheduling, opportunities for growth within the company, and a positive work environment. If you are passionate about providing exceptional guest service and enjoy working in a dynamic team, we would love to hear from you!

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.

Job Types: Part-time, Permanent

Salary: Up to £10.43 per hour

Expected hours: 10 – 35 per week

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• On-site parking
• Store discount

Schedule:

• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Hospitality: 1 year (preferred)
• Bartending: 1 year (preferred)

Ability to Commute:

• Gowerton (required)

Ability to Relocate:

• Gowerton: Relocate before starting work (required)

Work Location: In person