HEAD OFFICE
Front of House Team Member / Receptionist (Bank)
Front of House Team Member / Receptionist
Nuffield Health Medway FWC | Front of House | Bank Contract | Part time
£11.16 per hour
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.
As a Front of House Team Member / Receptionist at our Fitness and Wellbeing Club, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administrbtion or on reception.
As a Front of House Team Member /Receptionist, you will:
Help people feel comfortable when they visit your department.
Use your empathy and customer service skills to build positive relationships.
Answer the phone, deal with enquiries and book appointments.
Welcome patients in person, directing them to the appropriate changing or waiting rooms.
Work closely with colleagues to ensure the department runs smoothly.
Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea toright away to ensure you’re considered for this role.
It starts with you.
Rochester - Kent
Bank
JR0075471
REWARDS & BENEFITS
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.