Fundraising Administrator

Fundraising Administrator
Location: Osgathorpe, Leicestershire
Contract Type: Permanent
Job Type: Full time, 37.5 hours per week
Salary: £21,000 - £23,000 per annum (depending on experience)
Closing date: 04-02-2024
If you are a talented administrator looking to utilise your skills within the charity sector, this could be the role for you.
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Fundraising Administrator to join our dedicated Fundraising team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do:
You will play an important part in the smooth running of our fundraising teams and delivery of income targets by providing outstanding administrative support to our Head of Fundraising and fundraising managers. Your focus will primarily be in support of the Senior High Value Giving Manager and the Trusts and Grants Manager. You will manage general administrative duties such as the daily banking processes, printing and sending letters and managing database records as well as monitoring key email mailboxes and incoming telephone calls from donors and supporters. You will be confident in delivering a high-quality customer experience to our donors, supporters and volunteers as required across a variety of communication streams. With a keen interest in writing, you will provide support in drafting sponsorship updates and thank yous to supporters and donors.
Working as a team is key in this role, you will support your fundraising team colleagues with cover and help at events as required.
What we're looking for:
•    Excellent customer service skills.
•    Confidence in communicating via phone, email and other communication streams.
•    Good written skills, with the ability to produce engaging and high quality written communication.
•    Ability to develop and maintain good working relationships.
•    Good administration skills, including record keeping and database management.
•    Strong IT skills (Microsoft packages)
•    Ability to plan, prioritise, and manage tasks.
•    Ability to follow processes and procedures.
•    Excellent numerical skills.
You will be a proactive, personable and self-motivated professional who is able to work as part of a team and on your own initiative. You will be flexible and adaptable, driven to achieve deadlines to a high standard, even when under pressure. You will be compassionate, empathetic and diplomatic.  
Most importantly you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
•    25 days annual leave, plus bank holidays
•    Salary exchange pension scheme
•    Charity sick pay
•    Life assurance
•    Free on-site parking
•    Dog friendly offices
This role benefits from working at our purpose-built training centre in the peaceful rural countryside of Osgathorpe, Leicestershire.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and cover letter demonstrating your suitability for the role.
Please note we may interview candidates during the advertising period for this vacancy. Please be assured we will let you know the outcome of your application as soon as we can.
We recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
You may also have experience in the following: Individual Giving Fundraiser, Fundraising, Individual Giving Fundraising Officer, Individual Giving, Fundraiser, Fundraising Officer, Fundraising Executive, Fundraising Administrator, Sales Executive, Marketing, Charity, Charities, NFP, Not for Profit, Third Sector, etc.
REF-210 811