Fundraising Administrator
Key Responsibilities
- Phone Outreach: Reach out to our existing supporters and new contacts to share our mission, discuss our initiatives, and request financial contributions. Your friendly demeanour and excellent communication skills will be essential.
- Relationship Building: Cultivate strong relationships with donors, ensuring they feel valued and appreciated. You won't be selling; instead, you'll be connecting with empathy and authenticity.
- Database Management: Maintain accurate records of interactions, donations, and follow-up actions in our CRM system.
- Administrative Support: Assist the fundraising team with administrative tasks, including data entry, donor acknowledgements, and event coordination.
Qualifications and Skills
- Comfortable Communicator: You enjoy talking to people and can convey your charity's mission effectively.
- Empathetic Listener: You understand the importance of active listening and can build rapport with diverse individuals.
- Organised and Detail-Oriented: Managing donor information and tracking interactions will be second nature to you.
- Team Player: You thrive in a collaborative environment and contribute positively to team dynamics.
- Previous Experience: While sales experience is not required, familiarity with phone-based communication is advantageous.
What We Offer
- A supportive and inclusive work environment.
- Working from home initiative.
- Opportunities for professional growth and development.
- The chance to be part of a passionate team has a real impact.
- Paying £12-£12.50 per hour.