General Manager

Our client is an upcoming hospitality establishment situated in the picturesque landscape of Balblair, Scotland. With its breathtaking views and commitment to delivering exceptional service, it aims to become a premier destination for travelers and locals alike. They are dedicated to providing an unforgettable experience, blending traditional Scottish charm with modern amenities.

Position Overview: We are currently seeking a dynamic and experienced General Manager to lead the team on a 6 month basis. The General Manager will be responsible for overseeing all aspects of the operation, including guest satisfaction, staff management, financial performance, and overall business development. This role presents an exciting opportunity for a motivated individual to play a key role in shaping the success of our establishment.

Key Responsibilities:

• Provide leadership and direction to all staff members, fostering a positive and collaborative work environment.
• Ensure exceptional guest experiences by maintaining high standards of service and hospitality throughout all areas of the operation.
• Manage day-to-day operations, including front-of-house, housekeeping, food and beverage, and administrative functions.
• Develop and implement strategies to drive revenue growth and profitability, including sales initiatives, cost control measures, and marketing campaigns.
• Monitor financial performance, analyze key performance indicators, and prepare regular reports for senior management.
• Establish and maintain relationships with suppliers, vendors, and other business partners to ensure the smooth operation of the establishment.
• Uphold compliance with all relevant regulations and licensing requirements, maintaining a safe and legal environment for both guests and staff.

Qualifications:

• Previous experience in a similar leadership role within the hospitality industry, preferably in a hotel or restaurant setting.
• Proven track record of successfully managing teams and delivering exceptional guest service.
• Strong business acumen, with the ability to develop and execute strategic plans to achieve financial targets.
• Excellent communication skills, with the ability to effectively interact with guests, staff, and stakeholders at all levels.
• Proficiency in budgeting, financial analysis, and revenue management.
• Knowledge of local regulations and industry standards pertaining to hospitality operations.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive salary package
• Performance-based incentives
• Stunning location with access to outdoor activities

If you are a motivated and passionate hospitality professional with a drive for excellence, then please contact Lyndsey at Global Highland for a confidential conversation.