General Office Administrator

Job Description: General Office Administrator

Summary:

We are seeking a highly organised and proactive General Office Administrator to join our team. The ideal candidate will possess a strong knowledge of Microsoft Office Suite (Outlook, Excel, Word) and have a proven history in a sales and administrative role. This position is crucial to ensuring the smooth operation of our office and supporting our sales team. The working hours for this role are 9am to 5pm, Monday to Friday, totaling 37.5 hours per week. The role includes 22 days of holiday plus bank holidays per year and offers a staff discounts

Responsibilities:

• Manage daily office operations and maintain an organised work environment.
• Handle incoming and outgoing communications, including emails, phone calls, and mail.
• Prepare and edit documents, reports, and presentations using Microsoft Word and Excel.
• Maintain and update records, databases, and filing systems.
• Support the sales team with administrative tasks such as processing orders, managing customer accounts, and preparing sales reports.
• Handle customer inquiries and provide exceptional customer service.
• Assist with special projects and other duties as assigned by management.

Qualifications:

• Proven experience in a sales and administrative role.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Excellent organisational and multitasking abilities.
• Strong attention to detail and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Strong customer service skills and a professional demeanor.
• Ability to handle confidential information with discretion.

Benefits:

• 22 days of holiday plus bank holidays per year.
• Standard working hours: 9am to 5pm, Monday to Friday (37.5 hours per week).
• Staff discount on purchases.