German Speaking Account Manager/ Project Manager

German Speaking Account Manager / Project Manager

Purley

Full Time Permanent

Hybrid – 3 days in the office

£30,000 - £45,000 basic salary depending upon experince

Job Summary:

As Account Manager/Project manager, you will be responsible for the administration and management of your own accounts and projects which require excellent communication skills in both German and English.  You will be commercially astute and able to hit deadlines whilst managing your own workload. 

By liaising between the client and the company’s internal design, artwork and production teams you will ensure projects are delivered smoothly and be accountable for building, developing and maintaining important client relationships.

The Company:

Our client has 30 years-experience of designing and producing brands that win at the retail shelf.  Their clients trust us time and again, over decades, to lead them through the changing dynamics of the shopper world and to design packaging that ensures their brands are picked first. They deliver 360 design to artwork philosophy efficiently, faithfully and accurately, across the globe.  They create and produce as one seamless, joined up team of experts, all under one roof.

Overall Responsibility of the Account Manager/ Project Manager:

• Responsible for the administration and running of accounts/projects and for maintaining long-standing client relationships as well as building and maintaining strong internal relationships across the company.
• To own and manage entire projects from taking the initial brief from the client to obtaining approval to release the project to the client, working closely with the internal Design and Artwork teams to facilitate the production of packaging for clients.
• Responsible for ensuring projects are completed to the highest standard and to deadline.  Managing conflicting deadlines to ensure changing priorities are recognised and planned for accordingly.
• Communicate with clients professionally, building client relationships to inspire trust and confidence in the Company.
• Maintain excellent standards of spoken and written communication in German and English.
• Effectively communicate client briefs to the Design and Artwork departments to ensure work is produced to client specification first time.
• Ensure the accuracy and precision of all work by continuously checking all details against the client brief, brand guidelines and/or style guides.
• Liaise with the Studio Manager, Design and Artwork departments, giving adequate notice for jobs to be scheduled for production.
• Analyse, understand, question and challenge client briefings.
• Write briefings for internal design, photoshoot and digital artwork projects.
• Brief the design or artwork team on individual projects.
• Effectively manage the timing and execution of the internal design and artwork process.
• Organise photoshoots, get quotations, book photographers and home economists, organise/source product samples, write photo briefings etc.
• Proof-read your designs and artworks.
• Ensure that your projects comply with all current client design and artwork guidelines.
• Keep full track of all your live projects and be able to give a full account of the status of each project at any given time.
• Manage client expectations and make sure that all deadlines are met.
• To advise and assist other members of the Client Services department as required. 
• Responsible and accountable for complete budgets of all projects.
• Ensure all projects are invoiced promptly and within company timelines.

Job Skills and Qualifications of the Account Manager / Project Manager:

2+ years of account/project management experience

‘A’ Level and/or professional level of writing and speaking German is required as a minimum; fluency is preferred

FMCG packaging/working within a print and design environment is desired

Previous experience of working within a creative environment is desired

Experience of dealing with clients with high expectations within a pressured environment delivering to tight deadlines is essential

Demonstration of ability to build strong working relationships

Ability to manage the commerciality of projects to make sure they are profitable and delivered to time scale

You will be flexible and able to co-ordinate multiple projects in a fast-paced environment, be self-motivated, efficient and highly organised

Attributes:

Conscientious, reliable, good attendance and timekeeping standards

Excellent attention to detail and works with precision

Effective Project Manager, able to manage workload

Honest, trustworthy, and able to work unsupervised

Demonstrates initiative, is creative and contributes ideas

Pragmatic approach to problem solving without cutting corners

Friendly, approachable, respectful and a positive team player

Flexible, adaptable, calm whilst working under pressure

Professional with excellent communication skills

Proactive, takes ownership of daily tasks with a can-do attitude

Must be able to work flexibly to meet the needs of the business