German Speaking Billing Assistant

Are you fluent in German? Looking for a new role or looking to kick start your career?

Our client is on a journey to become the number one talent provider in STEM markets, and they are looking to add to their team a DACH Billing Assistant. You do not need to have finance experience, however, experience in Customer Service would be beneficial.

Responsibilities

• Ensure accurate and timely processing and delivery of billing on a daily basis in accordance with agreed-upon SLAs.
• Act as the subject matter expert (SME) for billing processes and controls in the DACH regions.
• Cultivate strong working relationships with internal and external stakeholders to facilitate the day-to-day billing operations, ensuring prompt resolution of issues affecting billing delivery.
• Process credit note requests within specified SLAs.
• Investigate queries as needed and provide timely and satisfactory resolutions to all concerned stakeholders.
• Update and maintain the master file for client billing requirements, ensuring correct application of changes or new billing requirements.
• Maintain high standards of quality when creating accounts and processing documents.
• Process documentation to facilitate cross-team support during periods of holidays or absence.
• Update billing reports as assigned by the Billing Team Manager.
• Collaborate with other departments and staff to ensure SLAs are met.
• Perform any other reasonable duties as requested by the Billing Manager.

Interview Process

There will be a language skills test required, followed by a video interview, then an in-person interview at our clients office in Glasgow City Centre

This role is hybrid, with one day per week in the office.

Interested? Hit apply and we can chat!