Gifts Administrator

Scripture Union is a national mission-movement, the aims of which are to create opportunities for children and young people to explore the Bible, respond to Jesus and grow in faith. Our priority is to reach those who don’t yet know Jesus. In all its work, Scripture Union aims to care for children and young people, share God’s good news, and offer choices and opportunities, whilst being credible, relevant, and inspiring.

Purpose of the job.

To support the provision of an efficient and effective finance function, by undertaking gift income and related processes and assisting with the day-to-day activities of the Finance team, while operating under minimal supervision.

Key Accountabilities

• Process supporter donations, of varying types received through various methods, ensuring accuracy of data is maintained at all times and supporters are thanked in a timely fashion.
• Participate in post opening and cash handling processes and produce month end figures and reports to be used in the movement accounts.
• Maintain donation administration systems and processes and ensure all relevant policies and procedures are followed and kept up-to-date.
• Prepare HMRC Gift Aid claims and prepare Direct Debit polling.
• Promptly and appropriately respond to queries from other areas of the Movement and external contacts providing a high and professional standard of customer service.
• Assist in the processing of supplier invoices and staff and volunteer expense claims.
• Undertake other work and projects as required by the Financial Controller and Director of Finance and Services.

Education, qualifications and person specification.

The person appointed will have:

• A GCSE/O level standard in English and Mathematics, or equivalent experience will be considered.
• Have experience of working confidentially with sensitive information.
• Have a good understanding of the principles of customer relationship management.
• Have good interpersonal skills and confidence to communicate with people of varying backgrounds and levels.
• Demonstrate attention to detail and working knowledge of Excel
• Be able to manage multiple demands and work to tight deadlines.
• Be capable of taking the initiative in organising and administering processes methodically without direct supervision.