Global Account Manager

Key Accountabilities

Develop, maintain, and measure activity with key accounts for optimal business retention and growth.

Produce tariffs, meet profit targets, and enhance SEKO's revenues through value-added services for key accounts.

Tasks and Responsibilities

Review monthly buy rates and update tariff’s with target profit margins.

Review achieved profit margin on monthly basis and adjust tariff to achieve/ exceed profit target.

Liaise with Operations Department to manage costs in order to maximise profit.

Identify customer expectations and financial objectives

Agree joint business plans to deliver customer expectations / joint financial objectives

Understand customers organisational structure and match SEKO contacts appropriately and establish customer support team

Manage joint improvement / development projects

Facilitate joint planning forums; define project plans and action points

Continually look for new ways to add value; analyse costs and processes

Update Standard Operating Procedures and communicate changes as appropriate

Bench mark customer related industries for best practice

Maintain day to day visibility of operational issues/systems support

Qualifications and Experience

Demonstrated experience in strategic account management or a related field.

Experience in project management, including successful project delivery.

Intermediate to advanced Excel skills for data analysis and reporting.

Job Type: Full-time

Benefits:

• Company pension
• Cycle to work scheme
• Free flu jabs
• On-site parking
• Private medical insurance
• Referral programme
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Application question(s):

• Experience of working in the Freight Industry

Education:

• A-Level or equivalent (preferred)

Experience:

• Account management: 3 years (preferred)

Work authorisation:

• United Kingdom (required)

Ability to Commute:

• Windsor, SL4 1EG (required)

Ability to Relocate:

• Windsor, SL4 1EG: Relocate before starting work (required)

Work Location: In person