Global Data Product Owner

Global Data Product Owner

As part of our continued growth we have an exciting new position to join our Data Products team.  In this role you will have the chance to define the vision, strategy, and roadmap of Data Products, as well as collaborating with broader analytics team, technology team and business stakeholders to deliver value to the Costa business.  Ideally we are looking for you to combine data science, data engineering, and business skills to develop and manage Data Products that solve real-world problems.

As Costa looks to establish itself as a leading player in our sector abroad, this role will be critical to the success of this ambition as we roll out analytics, AI and ML solutions to support this expansion and growth.

A bit about us...

We’re Costa Coffee, masters of our craft since 1971 when the Costa brothers opened their first Roastery in London. A lot has changed since then. You may know us as the UK’s leading coffee Brand, but we can now be found in over 40 countries across EMENA, APAC and Americas. We’re on a mission like no other as we inspire the world to love great coffee. This is all supported by being part of The Coca-Cola Company.

Along with our leading Retail formats, it’s our ground-breaking FMCG offering and Costa X on-the-go propositions that help us serve our B2B partners across the globe. And as for coffee technology, we’re quite simply trailblazing the industry. Here at Costa, it’s about doing a great job alongside brilliant people who share a passion for growth. And we promise, we’ll always make sure you’re loving your craft.

A bit about the role...

We are the Costa data team, focused on improving consumer experiences, helping our customers perform better, and making Costa a data driven company. We are looking for a strong analytical leader to manage a team of analysts and senior analysts and to own the prioritisation and delivery of data and analytics products.  In this role, you will:

• Work with business stakeholders to understand and anticipate their needs and goals and then translate business outcomes into analytical objectives to be prioritised and delivered in an agile way
• Lead your team to be extra-ordinary, helping the Platforms and Markets leaders make better faster decisions using trusted data and sharp analytics and insights.
• Be the subject matter expert in the area of data and analytics, establish yourself as the go to person for questions, new ideas or requirements to be solved through data and analytics.
• Use data to measure performance of Data Products under your charge to inform your decisions about how to iterate and continually improve; keeping stakeholders informed of performance on a regular basis.
• Work closely with data engineering, architecture, governance and data science to deliver your backlog.

A bit about you…

A passion and depth of expertise in Data Products is just the start of what we’re looking for. So, what else makes a great Data Product Owner at Costa? 

• Strong depth of experience in data, insights and analytics (QSR, Retail preferred)
• Experience of working on various platforms
• Azure environment with data bricks
• Proficient in using SQL, Python or other languages
• Experience in using AI and ML techniques to solve business problems
• Experience of delivering using Agile way of working
• Proven project management skills and team leadership
• Experience in working across borders and tie-zones
• Managing on-shore and off-shore teams
• Strong communication and presentation skills
• Flair for Problem-solving and critical thinking
• Comfortable working in a matrix environment with a diverse stakeholders

What we can offer...
We’re on a growth journey like no other; more countries, more propositions, and opportunities to stretch your skills alongside our warm people,  so we want you to feel valued and rewarded with, great perks and benefits:

• Car Allowance
• BUPA Healthcare and Babylon GP
• Costa Pension Scheme
• Bonus Scheme
• Group Income Protection and Life Assurance
• 50% staff discount in our equity stores, 25% staff discount in franchise stores
• Access to The Coca-Cola Company Share Incentive Plan
• 25 days Holidays

Location: Remote with the ability to attend our London office a minimum of once a week.

Costa Coffee is made up of true experts and masters of their craft who stretch their limits to what’s possible. It’s why we work so well remotely. We trust our teams and embrace technology to help us collaborate. And if needed, we have offices all over the world for those important connection points. Our remote working allows you to balance your work and personal life, while retaining Costa’s much-loved culture. 

DE&I Statement :

At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Courage and Trust. You will be part of a genuine and committed team that shares the love for coffee and a desire to deliver great experiences to our customers, committed and people. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency and embraces differences in all that we do.

For any reasonable adjustments and general queries please contact costa.recruitment@costacoffee.com