Graduate Customer Support Coordinator

An exciting opportunity has arisen for a STEM graduate to join my client, a world leader in digital imaging, precision optics and instrument technology, as a Customer Support Coordinator.

• Deliver excellent customer enquiry handling, through proactive communication, thorough understanding of processes, and provision of accurate information.
• Ensure all administrative processes and procedures are documented, regularly maintained, reviewed and checked for accuracy.
• Operate business processes including, but not limited to; SAP, CRM, Databases, Reporting.
• Facilitate inbound and outbound logistics including, but not limited to; import, export, outsourced warehouse operations, UK transportation, inventory.
• Escalate issues arising from processes failure, customer complaints, field team feedback and logistics.

This is a great opportunity for a candidate looking to start their career in a global organisation with great development opportunities.

To be suitable you must have:

• Relevant experience in customer service and office environments
• Working knowledge of business process tools and Microsoft Office
• Good communication skills - able to build relationships with a range of customers and colleagues at every levels

Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions.

We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client.